About Us
Who we are.
For over 20 years, StubHub has been the leading marketplace for fans to buy and sell tickets. Today, we continue to offer you peace of mind with our exclusive FanProtect Guarantee, best-in-class customer service and product features that ensure we have your back. Combined with viagogo, we now span 200+ countries and territories around the world.
Our guarantee to you.
Every order is 100% guaranteed on StubHub.
StubHub’s exclusive FanProtect Guarantee ensures valid tickets or your money back. It’s this guarantee that makes us the most trusted ticket marketplace by fans where you can buy and sell with 100% confidence.Our FanProtect Guarantee offers buyers four key benefits:
You will get your tickets in time for the event.
Your order guarantees a ticket valid for entry into the event.
If there is an issue with your order, we’ll make it right with comparable or better tickets or your money back.
If your event is canceled and not rescheduled, you’ll receive 120% credit or provide the option of a full refund.
Full buyer Terms & Conditions here.
Looking to sell? Our FanProtect Guarantee protects sellers, too:
We guarantee you on-time payment for the tickets you sell, according to our terms.
Only tickets you buy and sell at StubHub sites or StubHub mobile apps are covered by our guarantee. Read the full policy ›
Above and beyond our guarantee, we offer:
Experience you’re looking for.
There’s no reason to miss out. With tickets to millions of events, and tools like Price Alert to help you stay within budget, we have the ticket that’s right for you.
Service and a history you can trust.
You can buy and sell with 100% confidence. With more than 130 trusted partners, award-winning customer service and a convenient, feature-packed mobile app to buy and sell anytime, anywhere, we’ve got you covered.
So much more.
The ticket is just the beginning! Loyalty perks for our top buyers, personalized recommendations and surprise seat upgrades are just a few of the ways we give fans more than just the ticket.
Partners.
We are proud to work with 130+ trusted partners and offer you the widest selection of verified tickets.
Live experiences hold the keys to happiness.
62%
of people say that attending a concert would make them happy.75%
of people say making memories is the best part of attending a live event.53%
of people say getting hard-to-get tickets to a concert would be most impressive on a date.Based on an October 2016 study conducted by StubHub and Trendera.
Our Team Captain.
ERIC H. BAKER
CEO
Eric H. Baker is the Founder and CEO of StubHub and viagogo and, now, StubHub Holdings, which operates the two brands. He has spent his career revolutionizing the live event industry.
Giving back.
StubHub believes everyone deserves access to the joy of live experiences, no matter what their circumstances.
To provide a deeper support system beyond grants, we lend our product, platform, marketing and event expertise to help non-profits in a variety of meaningful ways. Since its inception in 2012, the StubHub Foundation and StubHub’s charitable giving have dedicated more than $4 million to support more than 50 organizations, globally.
Join us.
Are you ready to help us connect people with the world of live experiences? We’re always on the lookout for candidates who are driven, courageous, inventive, diverse and live the StubHub brand.
More events, more selection, whenever you want.
As the world’s largest ticket marketplace, StubHub gets you in.
Buy and sell tickets in a few taps.
